Arabic Marketplace Website & Cross platform Mobile App
Dokkan is a multi-vendor marketplace, offering a diverse range of branded products including groceries, food, cosmetics, and automobile parts. With a "You name it, they have it" approach, Dokkan operates as an online shopping platform. The client had an existing website in .NET and a mobile app.
Project Brief
The client was facing frequent glitches with their existing .NET website and mobile apps. To address these issues and enhance functionality, the client required a new solution with additional features to manage data, customers, promotions, and orders more efficiently. The client’s objective was to develop a flawless website and a cross-platform mobile app targeting both iOS and Android users.
Faced Challenges
Transforming Glitches into Growth: Overcoming the Challenges of an Unstable .NET Website and Mobile Apps.
The most significant challenge faced by the client before the project’s implementation was the frequent glitches and issues in the existing .NET website and mobile apps, hindering smooth operations.
Other challenges included outdated features, difficulty in managing data and customer information, and limited cross-platform functionality.
Project Approach
Revolutionizing Shopping Experience: A Comprehensive Approach to Seamless Website and Cross-Platform App Development for Dokkan.
The overall approach to the project aimed at creating a robust and user-friendly solution. The project began with a comprehensive discovery phase, where the existing system’s pain points were identified and requirements were gathered. Following this, a detailed planning phase was undertaken to design the new UI/UX and define the scope of functionalities. Development involved front-end and back-end development using PHP (Magento) for the website, React Native for the cross-platform mobile app, and MySQL as the database. Rigorous QA and software testing ensured a bug-free and seamless user experience. The implementation phase involved deploying the new website and mobile app, and providing necessary training and support.
Key Benefits
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Streamlined data management, customer information, and order processing.
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Enhanced user experience through an intuitive and visually appealing UI/UX design.
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Increased customer engagement and satisfaction through new features and promotions.
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Expanded market reach with a cross-platform mobile app targeting both iOS and Android users.
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Improved website and app performance, eliminating frequent glitches.
Results
The project delivered significant outcomes for the client. The new website and cross-platform mobile app provided a seamless and enjoyable shopping experience for users. The improved UI/UX design enhanced engagement, resulting in increased customer satisfaction and retention. The streamlined back-end processes and data management improved operational efficiency for the client. With the successful deployment of the new solution, Dokkan experienced an upswing in sales and a broader customer base. The elimination of frequent glitches and improved performance bolstered the client’s reputation and strengthened their position in the market.
Technology Used
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